Privacy policy

Effective Date: 07/10/2025

Charleston Experience Co. respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

  • Personal Information: Name, email address, phone number, preferences, and responses to our travel questionnaire.

  • Booking Details: Travel dates, group size, reservation needs.

  • Technical Data: IP address, browser type, and usage data collected via Squarespace or third-party tools.

2. How We Use Your Information

We use your information to:

  • Provide customized travel planning services

  • Respond to inquiries and emails

  • Make bookings and arrangements on your behalf (with your consent)

  • Improve our website and user experience

  • Send occasional updates, only if you’ve opted in

We will never sell or rent your personal information to third parties.

3. Sharing Your Information

We may share limited personal information with:

  • Service providers (restaurants, tour companies, hotels, airbnbs) only when necessary to fulfill your requested services

  • Website analytics tools (e.g., Google Analytics) to improve user experience

4. Cookies

Our website may use cookies or similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to disable cookies if you prefer.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill your request and comply with legal or business obligations.

6. Your Rights

You may request to:

  • Access or correct your personal data

  • Delete your data (unless legally required to retain it)

  • Opt out of future communications

To do so, email us at info@chsxperience.com

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.

8. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Charleston Experience Co.
Email: info@chsxperience.co
Charleston, South Carolina